Tropic Air App Support
We’re here to help you make the most of your Tropic Air app experience. Below are answers to common questions and ways to reach us for further assistance.
Tap on “Book” at the bottom, enter your travel details and follow the on-screen instructions to complete your booking.
Yes! Tap on “My Trips” at the bottom to view, update or cancel your current bookings.
Flash Fares are limited-time offers available exclusively on the app. Turn on notifications to never miss a deal!
Tap on “Account” at the bottom and log in with your email and password. You can view your Sky Rewards Number, the amount of miles accumulated and update your information.
Click on the “Forgot Password” link on the Sky Rewards login screen to reset your credentials.
Technical Issues
If you’re experiencing app crashes, display errors, or login problems:
- Ensure your app is updated to the latest version.
- Try restarting the app or your device.
- Clear your cache and try again.
If the issue persists, please contact us directly using the contact details below.
Contact Us
Still need help? Our support team is ready to assist you.
- Email customerservice@tropicair.com
- Phone: +501-226-2012
- Live Chat: Available Monday to Friday, 8:00 AM – 5:00 PM (Belize Time)
If the issue persists, please contact us directly using the contact details below.
Tips for a Smooth Experience
- Keep your app updated for the latest features and security fixes.
- Turn on notifications to stay informed about your flights and flash deals.
- Log into your Sky Rewards account to earn and redeem rewards every time you fly.