CHECK IN & CONNECTING FLIGHT POLICIES
Local (Domestic) Flights
You are required to check-in at our ticket counter at least 20 minutes prior to scheduled domestic departure. Failure to do so may result in the loss of your seat and/or ticket.
Tropic Air International Flights
You are required to check-in at our ticket counter in the Belize International Airport, at least one (1) hour prior to your departure time for your international flight with Tropic Air. Failure to do so may result in the loss of your seat and/or ticket.
If you are connecting from a domestic Tropic Air flight, we still ask for a minimum of one (1) hour as security rescreening for your international segment is required.
Connecting FROM Another Carrier’s International Flight?
When booking a domestic flight from Belize International Airport (BZE) that is connecting from an international flight, we suggest that your domestic portion with us be booked with a minimum (1) hour connection time. This is to allow for customs and immigration transit times.
Connecting TO Another Carrier’s International Flight?
When booking your flights to the Belize International Airport (BZE) with the intent to connect with another carrier’s international flight, we ask that you choose a flight with a (BZE) arrival time that allows for a minimum connection window of at least three (3) hours. This is to ensure that you meet the check-in requirements of carriers such as American, Delta, Southwest, COPA, United and Avianca, as well as provide enough time for security screening. If you are travelling on a Saturday, we suggest that additional time be allowed due to congestion at the Belize International Airport.
WestJet customers. We strongly suggest you plan to be at that airline’s check-in counter at the Belize International Airport no later than three (3) hours prior to departure. We kindly ask for you to plan your connecting flight with us accordingly in order to accommodate this requirement. WestJet has a one hour cut-off window at the ticket counter, and will not accept late check-ins under any circumstances. If you miss this window, you will be denied boarding. In addition, Tropic Air will not be held responsible for passengers who fail to plan with these requirements in mind.
If your final destination is within Belize and your international fight arrival is delayed, Tropic Air will automatically rebook you on the next available flight with open seats.
Please note that in some rare circumstances, this may be a flight on the following day.