Category: Press Release

TROPIC AIR AND COPA AIRLINES ANNOUNCE INTERLINE AGREEMENT

Posted By : Tropic Air/ 108

PRESS RELEASE
June 15, 2018
San Pedro, Ambergris Caye

Tropic Air and Copa today announced the commencement of an interline agreement that allows customers to purchase connecting flights on one ticket and receive boarding passes for all segments at their first check-in. Tropic serves 15 destinations from Belize’s Goldson International Airport which Copa serves nonstop from its home at Panama’s Hub of the Americas.

“We are thrilled to enhance our partnership with Belize and provide great connectivity to our customers from 75 cities in the Americas offering the best regional on-time performance and service standards,” said Christophe Didier, VP of Global Sales for Copa Airlines.

Steve Schulte, Chief Executive Officer of Tropic Air commented, “We are thrilled to start our interline relationship with Copa. We look forward to welcoming more Latin Americans to Belize, and to providing both of our customers with access to our growing list of destinations across the region.”

“At Tropic, we strive to put the customer first in everything that we do,” said John Greif III, Tropic Air’s President. “This partnership will enable us to connect our customers to Copa’s extensive network of destinations, offering greater choice and convenience. It also enables our tourism partners to have seamless travel options, and demonstrates our determination to expand and strengthen our connecting route network.”

The agreement commences immediately, and tickets are available for sale. Connecting flights can be bought through professional travel agents.

About Tropic Air
With neary 40 years of service, Tropic Air flies over 200 daily scheduled flights with 15 aircraft to 15 destinations in Belize, Mexico, Honduras and Guatemala. Tropic Air now employs over 350 team members and will carry over 300,000 passengers and 425,000 items of freight system wide this year.

Tropic Air recently successfully completed IATA’s Industry Standard Safety Audit for the third time, after joining the program in 2015. In September, Tropic was also admitted as a member of the Latin American Airlines Association (ALTA), after meeting its professional standards requirements.
Journalists with media enquiries, please contact the press office: pr@tropicair.com

About Copa Holdings, S.A.
Copa Airlines and Copa Airlines Colombia, subsidiaries of Copa Holdings, are leading Latin American providers of passenger and cargo services. The airlines offer service to 79 destinations in 32 countries in North, Central and South America and the Caribbean.

During Copa Airlines’ 70 years of continuous operations, the Hub of the Americas in Panama has become the leading hub on the continent. Copa operates one of the youngest and most modern fleets in the industry and has one of the best on-time performance rates in the industry. In addition, in 2017 Copa received the award for “Leading Airline in Mexico and Central America” at the World Travel Awards and earned three Skytrax 2016 awards: “Best Airline in Central America / Caribbean,” “Best Airline Staff Service in Central America / Caribbean,” and “Best Regional Airline in Central America / Caribbean.” Copa is a member of Star Alliance, which offers passengers more than 18,450 daily flights to 1,300 airports in 190 countries.

BTB Presents U.S. $59,934.00 cheque to Caribbean Tourism Organization as contribution to “A Dollar for the Caribbean Relief Fund”

Posted By : Tropic Air/ 408

Belize City,
Belize
Thursday, February 15, 2018

The Belize Tourism Board (BTB), in collaboration with tourism industry stakeholders, raised U.S. $59, 934.00 (Bz $119,868.00) as part of the Dollar for the Caribbean Relief Fund campaign. The fund was created to assist victims of Hurricanes Irma and Maria, which severely devastated many Caribbean countries in September last year.

This morning Ms. Karen Pike, BTB’s Director of Marketing and Industry Relations, presented the cheque to Mr. Hugh Riley, Secretary General of the Caribbean Tourism Organization (CTO) during a virtual press conference hosted by CTO in Barbados.

In presenting the cheque, Ms. Pike said “when we got the news on the Caribbean Relief Fund Campaign, we embraced it immediately because it was not only the right thing to do, but also because it brought all of us in the Caribbean once again even closer together in a unified effort to assist those in need.” She added: “As part of this the BTB reached out to the entire country of Belize through the media, press releases, the BTB’s Dollar for the Caribbean Relief Fund Campaign, website and its news distribution network.”

In his response, the Secretary General said, “we thank you Belize on behalf of the entire Caribbean family.” During the press conference, an overview on the state of the tourism industry in the Caribbean was also presented.

As part of its Dollar for the Caribbean Relief Fund Campaign, each participating tourism stakeholder donated a $1 for every guest; the BTB then contributed by donating $1 for every tourist arrival for the month of October therefore, creating a multiplier effect. The BTB initiative was supported by the Belize Tourism Industry Association (BTIA), the Belize Hotel Association (BHA), Tropic Air, the Belize Airport Concession Company (BACC), Tour Operators, water taxis, and hoteliers amongst many others.

During the first week of September, category 5 Hurricane Irma pummeled a number of Caribbean countries in the northern Leeward Islands and the northern Caribbean leaving a long trail of devastation. Many residents of these countries were left homeless, without food, power, water and basic essentials. Two weeks later, Hurricane Maria followed the same path further exacerbating the level of destruction throwing many of these countries in a severe state of despair. The Caribbean depends on tourism as their chief means of survival and the devastation by both hurricanes has stalled the economies of countries affected, which may take several months or perhaps years to recover.

The BTB and the Belize tourism stakeholders are extremely pleased that they were able to make a contribution towards the Caribbean Relief Fund and take this opportunity to offer their heartfelt thanks to all Belizean stakeholders and organizations that donated generously in order to ease the road to recovery for our Caribbean sister countries.

According to the CTO, approximately U.S. $135,000.00 was raised by the Caribbean Hurricane Relief Fund Campaign.

Travis Williams and Roanne Badillo from Tropic Air presenting a cheque for Bz $3,970.00 towards the Hurricane Relief Fund to BTB’s Director of Cruise & Destination Planning, Noriko Gamero. The cheque was included in the BTB’s presentation to CTO.

TROPICMILES – TROPIC AIR’S FREQUENT FLYER PROGRAM

Posted By : Tropic Air/ 788

San Pedro,
Ambergris Caye,
Belize
Thursday, December 14, 2017

Today, Tropic Air unveiled its Frequent Flyer Program, TropicMiles, which will officially launch on January 1, 2018. This loyalty program will reward customers for flying with Tropic Air, and provide them with unique benefits for being a member.

Once registered and enrolled, members can redeem their miles for seats every day. Members will earn miles for every dollar spent on Tropic Air flights, and miles won’t expire as long as there is earning activity within a 12-month time period. The number of miles earned is based on the fare and fare category purchased, and the same is true for redeeming miles. In addition, members that reach certain annual thresholds will be elevated to TropicMiles Gold status, which will entitle them to additional benefits, like bonus miles for each flight.

“We are always looking for more ways to engage our customers and make their journeys with us more rewarding,” said John E. Greif, President of Tropic Air. “The TropicMiles program highlights our commitment to constantly grow the benefits of flying with us.”

“The feedback from our test customers on this new program has been fantastic. The availability of a Frequent Flyer program for those that travel within Belize has been the number one request by our customers” said Steven Schulte, CEO of Tropic Air. “Today, we are pleased to give it to them.”

Customers wishing to become a TropicMiles member, or wanting to learn more about the program can do so by visiting http://miles.tropicair.com

About Tropic Air
After nearly 40 years of service, Tropic Air continues to differentiate itself by offering a reliable product with exemplary customer service. Flying over 200 daily scheduled flights with 15 aircraft to 15 destinations in Belize, Mexico, Honduras and Guatemala, Tropic Air now employs over 350 team members, and will carry over 300,000 passengers and 425,000 items of freight system wide this year.

Tropic Air recently successfully completed IATA’s Industry Standard Safety Audit for the third time, after joining the program in 2015. In September, Tropic was also admitted as a member of the Latin American Airlines Association (ALTA), after meeting its professional standards requirements.

SUSPENSION OF FLIGHTS TO CAYE CAULKER

Posted By : Tropic Air/ 1728

Tropic Air and Maya Island Air hereby inform the public of the suspension of all scheduled flights to the island of Caye Caulker effective October 1, 2017.

The present state of the runway at the island’s airstrip exhibits severe deterioration. As a result, this precautionary measure is necessary to avoid safety and operational challenges beyond acceptable margins for public flight service.

This information has been shared with the Belize Airports Authority and Caye Caulker’s Village Council accompanied by a request for urgent renovation of the runway in order to meet the island’s approaching tourism high season.

Air service will resume to Caye Caulker immediately after completion of necessary renovation works to rehabilitate the island’s airstrip.

Travelers with itineraries, reservations or tickets to Caye Caulker should contact their respective carrier for information regarding the status of the journey and available alternatives to reach this popular island destination.

 

-end-

San Pedro, Ambergris Caye, Belize
September 12th, 2017

TROPIC AIR ADDS FLIGHT FROM ORANGE WALK TO SAN PEDRO

Posted By : Tropic Air/ 972

San Pedro,
Ambergris Caye,
Belize
Monday, September 4, 2017

Tropic Air announced today a substantial investment for its Orange Walk customers as it it will be increasing air service between Orange Walk and San Pedro to three (3) times a day, effective November 15th, 2017. Currently, flights are scheduled at two times a day, and this will add an often requested evening service.

“When we launched scheduled Orange Walk service on December 15th, 2011, we also promised that we would grow the route. We are now doing so,” said John Greif III, President of Tropic Air. “Orange Walk (Tower Hill) is an integral part of the network for Tropic Air, and as we carry more passengers to, from, and within Belize, we feel it important that we expand locally to reflect our confidence in the growth of the domestic marketplace.”

The schedule for the the additional flight between San Pedro and Orange Walk is:

DEPARTS TIME ARRIVES TIME
San Pedro (SPR) 4:00PM Orange Walk (ORZ) 4:20PM
Orange Walk (ORZ) 4:30PM San Pedro (SPR) 4:50PM

 

The new service bookable via the web at www.tropicair.com, via e-mail at reservations@tropicair.com, by phone at 226-2626, via Whatsapp at +501 622-5857, by contacting any of our stations, or by contacting our authorized sales office in Orange Walk Town.

About Tropic Air
Founded in 1979, by John Greif III, with just a single airplane and two employees, Tropic has steadily grown to become the largest and most experienced airline in Belize. It now employs over 350 staff, and offers over 200 daily scheduled flights with 15 aircraft to 15 destinations in Belize, Mexico, Honduras and Guatemala. Tropic Air joined IATA’s ISSA Registry in 2015. In 2016, it carried 280,000 passengers and moved 424,000 pieces of freight system wide.

Tropic believes in giving back. It supports the development of the communities its serves through health, sports, drug prevention, education and community projects. Tropic also supports the development and growth of the wider tourism industry of Belize and the destinations it serves through promotional initiatives locally and internationally.

TROPIC AIR AWARDS $13,000 IN EDUCATIONAL GRANTS

Posted By : Tropic Air/ 719

San Pedro,
Ambergris Caye,
Belize
Monday, July 3, 2017

Tropic Air today awarded $13,000 in educational grants to the dependents of 21 members of staff. The grants were selected based on academic ability and merit from a large field of applicants representing all 11 destinations served in Belize.

“Tropic has a commitment to education, through its support of the Nation’s schools, sports, drug prevention programmes, and internships for those interested in the airline industry”, said John Greif III, Tropic Air’s president. “Similarly, these grants are an investment in a better and more prosperous future not just for the recipients but for our nation, because Belize will benefit for decades to come from the career achievements of these individuals. We congratulate them all”.

Since starting this program over three years ago, Tropic Air has awarded over $50,000 in educational grants to the dependents of its team members.

About Tropic Air
Founded in 1979, by John Greif III, with just a single airplane and two employees, Tropic has steadily grown to become the largest and most experienced airline in Belize. It now employs over 350 staff, and offers over 200 daily scheduled flights with 16 aircraft to 19 destinations in Belize, Mexico, Honduras and Guatemala. Chetumal, Mexico became destination number 19 on January 16th. Tropic Air joined IATA’s ISSA Registry in 2015.

TROPIC AIR LAUNCHES iOS APP

Posted By : Tropic Air/ 1511

San Pedro,
Ambergris Caye,
Belize
Monday, May 8, 2017

Tropic Air has launched a new mobile iOS app, offering travellers greater convenience from booking to boarding. Designed to be fast and intuitive, the mobile app aims to provide users with a functional and seamless user experience.

Key features of the mobile app include flight booking, exclusive deals, tour and travel information, as well as itinerary management.

“Tropic Air is constantly improving and enhancing our various digital touch points to keep up with the changing landscape of the travel industry. With our mobile app, customers can expect greater control and convenience when it comes to planning their travel itineraries,” said Tropic Air’s President, John Greif III.

Built in conjunction with a leading developer of digital solutions, the new Tropic Air mobile app is now available for download at the Apple App Store, and is compatible with iOS 9 and 10. Users can look forward to more features that will progressively be added in future updates, in addition to an Android version that is now planned.

About Tropic Air
Founded in 1979, by John Greif III, with just a single airplane and two employees, Tropic has steadily grown to become the largest and most experienced airline in Belize. It now employs over 345 staff, and offers over 200 daily scheduled flights with 18 aircraft to 19 destinations in Belize, Mexico, Honduras and Guatemala. Chetumal, Mexico became destination number 19 on January 16th. Tropic Air joined IATA’s ISSA Registry in 2015.

App Link: https://itunes.apple.com/us/app/tropic-air/id1223899481?mt=8

 

TROPIC AIR CARAVAN FLEET NOW 100% AIR CONDITIONED

Posted By : Tropic Air/ 2350

San Pedro, Ambergris Caye, Belize
April 3, 2017

Earlier this month, Tropic Air maintenance staff completed installation of a 24,000BTU air conditioning system on its final Cessna Caravan. All eleven (11) caravans in the fleet are now fully climate-controlled for passenger comfort. In addition, each new caravan delivered will have this climate-controlled system pre-installed.

“Not only does this represent an investment of $110,000 per aircraft, but it also fulfills a commitment to our customers to provide passengers greater comfort even on the hottest of Belizean days”, said John Greif III, President of Tropic Air. “This feature is unique among local airlines, and represents our commitment to constant improvement and investment in our product.”

Work was completed at Tropic’s new $11 million certified maintenance facility in San Pedro.

About Tropic Air
Founded in 1979, by John Greif III, with just a single airplane and two employees, Tropic has steadily grown to become the largest and most experienced airline in Belize. It now employs over 350 staff, and offers over 200 daily scheduled flights with 16 aircraft to 19 destinations in Belize, Mexico, Honduras and Guatemala. In 2016 it carried almost 300,000 passengers and moved over 400,000 pieces of freight system wide.

Tropic Air joined IATA’s ISSA Registry in 2015. ISSA is a voluntary evaluation program, produced at the request of the aviation industry, to extend the benefits of operational safety and efficiency that emanated from the IATA Operational Safety Audit (IOSA) Program, to the operators of smaller aircraft.

TROPIC AIR EMPLOYEE OF THE MONTH FOR FEBRUARY 2017

Posted By : Tropic Air/ 1053
San Pedro, Belize Tuesday, March 7th, 2017
Our Employees strive each and every day to provide our Customers with the best possible flying experience. This is done with friendliness, attention to detail, and operational excellence wherever we serve.
Our Employee of the Month program recognizes current staff members who demonstrate outstanding contributions to our Customers through his or her work, and exhibits a positive and supportive attitude. One staff member each month receives the award, and all recipients of the monthly award in the year, become eligible for our Employee of the Year.
We are proud to announce that Yensi L. Maldonado, Shift Supervisor in San Pedro, is our ‘Employee of the Month’ for February 2017.
“Yesni has a quiet, smiling humility that has allowed him to garner the respect of his coworkers”, said John Greif III, Tropic Air’s president. He “has shown excellent customer service, and is always willing to go the extra mile to make sure our standards of service are delivered”.
Yensi was awarded with a certificate of achievement as well as a special gift from the Company.

About Tropic

Air Founded in 1979, by John Greif III, with just a single airplane and two employees, Tropic has steadily grown to become the largest and most experienced airline in Belize. It now employs over 345 staff, and offers over 200 daily scheduled flights with 18 aircraft to 19 destinations in Belize, Mexico, Honduras and Guatemala. Chetumal, Mexico became destination number 19 on January 16th. Tropic Air joined IATA’s ISSA Registry in 2015.

TROPIC AIR DONATES TO MANATEE CONSERVATION

Posted By : Tropic Air/ 1076
Belize City, Belize
Tuesday, February 21st, 2017
At Tropic Air, we endeavor to be good environmental stewards in the locations where we live and work. Through volunteerism, in-kind donations, recycling efforts and financial giving, we support activities that promote conservation and preservation of our natural resources.
As part of this effort, Tropic Air is proud to donate $500 to the Sea-to-Shore Alliance for its work in Manatee protection. A check was presented to the organization’s representative, Jamal Galves, on February 14th by our staff at Belize City Municipal Airport. This donation will be used to install conservation signage on the Belize River, which is prime Manatee habitat, and a frequent area for aerial Manatee spotting by our passengers.
“These gentle giants need protecting, and we want to do our part to help in that effort”, said John Greif III, Tropic Air’s president. “Our staff knows that Tropic Air will always promote the conservation of our environment, through sustainability efforts and our commitment to our people and our planet”

About Tropic Air

Founded in 1979, by John Greif III, with just a single airplane and two employees, Tropic has steadily grown to become the largest and most experienced airline in Belize. It now employs over 345 staff, and offers over 200 daily scheduled flights with 18 aircraft to 19 destinations in Belize, Mexico, Honduras and Guatemala. Chetumal, Mexico became destination number 19 on January 16th. Tropic Air joined IATA’s ISSA Registry in 2015.