Job Listings

VACANCIES

Mechanic – Tropic Air’s Fuel Department in Belize City (Municipal Airport)

Tropic Air is seeking qualified candidates to fill the position of a Mechanic at Tropic Air’s Fuel Department in Belize City (Municipal Airport).

REPORTS TO:
Fuel Supervisor

PAY GRADE LEVEL:
Technical Support TS2

*45 Hour Work Week; Subject to qualifications, skills and experience.

PRIMARY FUNCTION:
Primarily responsible for diagnosing, maintaining, and repairing Tropic Air’s diesel trucks, fueling equipment and fuel facility. The incumbent also assist in operating the fueling equipment, filling the fuel truck, delivering the fuel and fueling the aircraft in a safe and timely manner.

PRIMARY DUTIES:

- Perform visual and physical inspection of fueling equipment, diesel vehicles, fuel farm, and reports any malfunctions or inconsistencies.
- Perform repairs, servicing and preventative maintenance on fuel facility, fueling equipment and trucks.

SECONDARY DUTIES:

- Ensures the safe and timely refueling of all aircrafts and fuel trucks in accordance with safety policies and statutory regulations.
- Drives/operates fueling equipment and vehicles in a safe manner.
- Maintains safety and security of the ramp and fueling equipment at all times and complies with safety procedures and station policies.
- Lifts, pulls, carries and connects fuel hose at fuel panel of the aircraft.
- Communicates with operations, flight crew personnel and other ground personnel concerning fuel loads and arrival/departure information in a professional manner.
- Processes fuel sheets and documents records in accordance with company procedures.
- Responds to fuel emergencies (ie. fuel spills) utilizing emergency response protocols and follow established environmental/company guidelines.
- Complies with Tropic Air’s SOPs and policies.
- Any other duties assigned from time to time.

KNOWLEDGE, SKILLS, AND ABILITIES

- Valid AB2 driver’s license.
- Ability to work in a time-sensitive, multiple shift, and team-oriented environment.
- Must be dependable and able to take direction from supervisors.

EDUCATION AND EXPERIENCE:
Minimum:

- 1st Level Auto Mechanic certificate or higher.
- High School Diploma or equivalent technical and vocational training.
- 1+ Years of relevant working experience.

Preferred:

- Associates Degree in Automotive/Mechanical engineering.
- Prior working knowledge and training with fuel handling, fuel quality control, and safety.
- 3+ Years working experience in diesel diagnostics, diesel engines, airbrake systems, automotive and heavy equipment repairs.

Interested applicants can submit a letter of application and resume to hr@tropicair.com no later than Monday, June 12, 2023.

System Administrator Level II – Tropic Air’s Information Technology Department (San Pedro Town)

Tropic Air is seeking qualified candidates to fill the position of a System Administrator Level II at Tropic Air’s IT Department in San Pedro Town.

REPORTS TO:
Information Technology Manager

PAY GRADE LEVEL:
Professional: S2-A (Rate subject to skill level and experience)

*40 Hour Work Week

PRIMARY FUNCTION:
Responsible for designing, implementing, configuring, and monitoring the major infrastructure components that comprise Tropic Air’s enterprise network.

DUTIES & RESPONSIBILITIES:

Must live in San Pedro.
Design, implement and configure the components of Tropic Air’s network. These components include, but are not limited to:
- Windows Servers
- Linux Servers
- Firewalls
- Network Load Balancers
- Smart Switches
- Identify Management Services
- Email Services
- Website Hosting Services
- Printers and Printing Services
- Wireless Access Controllers
- Mobile Device Management
- Corporate Anti-Virus Solution
- Data & File Management Services
- Network Storage Devices
- Perform patch management to ensure that all components of Tropic Air infrastructure are updated with the most current security updates.
- Monitor performance of systems and network devices to ensure they are performing optimally.
- Develop policies and operating procedures to guide the practices of the IT Department.
- Prepare documentation on services and systems implemented within Tropic Air’s environment.
- Provide services to facilitate the access of data across Tropic Air’s environment.
- Monitor and ensure that disaster preparedness activities such as data backups are performed according to prescribed policies and principles.
- Assist in resolving Help Desk requests submitted to the IT Department.
- Assist in preserving the confidentiality, integrity, and availability of Tropic Air’s data and its systems.
- Perform other duties that me be assigned from time to time.

KNOWLEDGE, SKILLS, AND ABILITIES

- Experience in installing and configuring Microsoft Active Directory.
- Experience creating and managing Active Directory security groups and group policies.
- Working knowledge and experience with cloud infrastructure services such as AWS and Azure.
- Working knowledge and experience with Microsoft 365 Suite products.
- Experience configuring email servers.
- Experience configuring web servers.
- Strong understanding of data networking principles.
- Experience designing and implementing VLAN’s.
- Experience designing, building, and configuring wide area networks.
- Experience building and configuring server virtualization environments.
- Experience configuring shares storage solutions.
- Experience designing and managing data backup and recovery programs.
- Experience configuring firewalls and other security devices.
- Experience configuring VPN services.
- Experience designing enterprise wireless networks.
- Experience working with mobile device management solutions.
- Strong understanding of data security and data privacy principles.
- Familiarity with facilities management support systems.
- Familiarity with document management principles.
- Experience developing policies and operating procedures.
- Experience documenting system and network infrastructure.
- Strong command of the English language.
- Excellent verbal and written communication skills.
- Strong awareness of Tropic Air’s business operations and IT’s role in supporting those operations.
- Flexibility to perform network and system maintenance activities during off-peak hours.
- Ability to function in a collaborative environment with other members of the IT team.

EDUCATION AND EXPERIENCE:
Minimum:

- Associate Degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience.
- Must have at least (4) years of Network Administration, and System Administration experience.
- System Administration and IT Certifications in Linux, Microsoft, or other network related fields.

Preferred:

- Bachelor’s Degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
- At least (6) years of Network Administration, and System Administration experience.
- Must have at least (2) years of recent and successful employment experience at a supervisory level.

Interested applicants can submit a letter of application and resume to hr@tropicair.com no later than Monday, June 12, 2023.

Pilot in Command – Tropic Air’s Pilot Crew Department (San Pedro Town)

Tropic Air is seeking qualified candidates to fill the position of a Pilot in Command at Tropic Air’s Pilot Crew Department in San Pedro Town.

REPORTS TO:
Chief Pilot

POSITION OVERVIEW:
A Caravan Pilot in Command is responsible for the safe and efficient transportation of passengers and cargo while operating Tropic Air’s Cessna C208 aircraft within regulatory and procedural framework provided, while maintaining high customer service and relation standards.

QUALIFICATIONS:

Minimum:
- Commercial Pilot’s license with Instrument Rating (C208B).
- Associate Degree.
- English Proficiency minimum ICAO standard Level 5.
- Successful completion of the training course specific to the single crew role if conducting single crew operations.
- CE-208: Total Hours: 2000, in command 1000 hours, of which 150 in command of a turbine engine powered aircraft, 50 hours in type which need not be Pilot in Command, 25 hours flight time under IFR and 15 hours flight time at night.
- PIC 500 (to include 100 hrs. IFR), Multi-Engine turbine 250, In type 50 (which need not be PIC).
- Rating on approval, Total Hours: 500
- 50 Hours on the specific types or class of airplane under IFR, of which 10 hours is as a Pilot in Command, for single crew operations.
Preferred:
- Airline Transport Pilot’s License
- Bachelor’s Degree

Interested applicants can submit a letter of application and resume to hr@tropicair.com no later than Monday, June 12, 2023, or in writing to:

Human Resources Department

Tropic Air,

Coconut Drive,

San Pedro, Belize

Analyst – Network Planning in Commercial Department (San Pedro Town)

Tropic Air is seeking qualified candidates to fill the position of an Analyst at the Commercial Department in San Pedro Town.

REPORTS TO:
Sr. Manager Commercial

PAY GRADE; LEVEL:

*40 Hour work week; hourly rate subject to skill and experience.

PRIMARY FUNCTION:
The successful candidate that will be part of Tropic’s Commercial Department and will play a critical role in the various stages along the network planning process – from longer-term planning to eventual execution – to help the airline improve its network profitability and connectivity. His/her analysis and strategic inputs will result in network decisions that will then trigger the company’s sales, operations, and financial planning. This role will hone the candidate’s ability to synthesize and problem-solve and offer the opportunity to make highly impactful recommendations for the organization.

The Network Planning Analyst will primarily focus on the production of feasibility studies into new routes, monitoring the financial performance of the existing network and taking remedial action in conjunction with the Scheduling section. He/She will support the Commercial Department with network analytics, strategic projects, and benchmarking versus other airlines. He/She will also build materials for quarterly network performance reviews and Board of Directors presentations.

Successful candidates will have a passion for problem solving, creative thinking and continuous improvement. Collegiality and working collaboratively are also critical requirements.

DUTIES & RESPONSIBILITIES:

To oversee the constant review of route performance against targets and report on deviations requiring management intervention.
Manage the production of route evaluations conduction research to identify new routes and opportunities for Tropic Air.
To assist with the development of the long-term plan and planning modelling for the future scope and shape of the airline.
Monitor competitor airlines, in terms of schedules, product, fleet mix, etc. and report back to Senior Management.
Collaborate closely with the Scheduling and Operations team to provide economic analysis and evaluate the impacts of planned schedule changes.
Monitor weekly and monthly results, identifying anomalies, emergence of trends, opportunities and threats that require further analysis.
Manage ad hoc project work and presentations, providing relevant analysis and expertise as required.
Drive network capacity decisions through the use of data.
Prepare analyses to management defining problem, evaluation and possible solution.
Regularly evaluate operational schedule alternatives to improve reliability while maximizing revenue and ensure adherence to multiple operational criteria.
Provide data and analytical support for the Scheduling and Planning processes.
Identify and review opportunities and perform economic projections for network expansion in existing or new markets, in the longer/medium-term.
Review and improve poorer performing routes through schedules and structural adjustments.
Drives network value by finding opportunities to improve timings, increase utilization or optimize markets for aircraft size through creative scheduling and problem solving.

REQUIREMENTS:

- Adept with Excel, statistics or numerical visualization tools, mathematical programming (e.g macro programming for Excel).
- Possess an analytical mind, with keen interest in numerical analysis (market data)
- Excellent communication skills (written & presentation)
- Able to multi-task, work under pressure, and highly motivated to achieve optimum results
- Good planning and organization skills
- Strategic thinking
- Attention to detail and quality
- Problem Solving & Decision Making
- Team work
- Effective communication
- Excellent numeracy skills and highly literate
- Spanish language fluency would be an asset
- May require travel